Use the Creative Cloud desktop app to find and install previous versions of your Creative Cloud apps. We provide installers for our current apps and the previous major version of each.
How to install previous versions of your Creative Cloud apps
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To retain your app preferences, uninstall the current version before installing the previous version. When prompted to preserve preferences, select Keep.
- Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.)Creative Cloud desktop app icon in Windows taskbarCreative Cloud desktop app icon on macOS menu bar
- Find the app you want to install, and then select the More actions icon next to it.
Does your screen look different?See instructions for the earlier version of the Creative Cloud desktop app. - In the list that appears, find the app version that you want to install, and select Install.You are prompted to continue with the install. After you confirm, your app starts installing.
How to retain previous versions of your app with auto-update
When you install a new version of a Creative Cloud app, its previous version is removed by default. However, you can set a preference to retain the previous version.
Enterprise users: If your organization has disabled auto-updates, the auto-update option is not available in the Creative Cloud desktop app.
- Select the Account icon in the upper right of the Creative Cloud desktop app, and then select Preferences.
- Select the Apps tab in the sidebar and enable the auto-update option.
- Select Advanced Options,anddisable the Remove previous versions option from the pop-up menu.
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Use the Creative Cloud desktop app to find and install previous versions of your Creative Cloud apps. We provide installers for our current apps and the previous major version of each.
How to install previous versions of your Creative Cloud apps
To retain your app preferences, uninstall the current version before installing the previous version. When prompted to preserve preferences, select Keep.
- Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.)Creative Cloud desktop app icon in Windows taskbarCreative Cloud desktop app icon on macOS menu bar
- Find the app you want to install, and then select the More actions icon next to it.
Does your screen look different?See instructions for the earlier version of the Creative Cloud desktop app. - In the list that appears, find the app version that you want to install, and select Install.You are prompted to continue with the install. After you confirm, your app starts installing.
How to retain previous versions of your app with auto-update
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When you install a new version of a Creative Cloud app, its previous version is removed by default. However, you can set a preference to retain the previous version.
Enterprise users: If your organization has disabled auto-updates, the auto-update option is not available in the Creative Cloud desktop app.
- Select the Account icon in the upper right of the Creative Cloud desktop app, and then select Preferences.
- Select the Apps tab in the sidebar and enable the auto-update option.
- Select Advanced Options,anddisable the Remove previous versions option from the pop-up menu.